Help Desk Specialist I – Tier 1 Bilingual
ServiceNow ITSM platform. Experience with VPN troubleshooting (Global Protect, Zscaler). Experience with the ACE (Automated...
ServiceNow ITSM platform. Experience with VPN troubleshooting (Global Protect, Zscaler). Experience with the ACE (Automated...
management in Active Directory and other platforms Help end users with troubleshooting VPN connections such as Zscaler Follow...
. Experience with VPN troubleshooting (Global Protect, Zscaler). Experience with the ACE (Automated Commercial Environment) system...
. Experience with edge security tools such as Imperva, Zscaler, and AWS WAF Experience with securing cloud technology such as AWS...
. Integrate automation workflows with platforms such as Cisco ISE, DNA Center, Palo Alto Prisma SD-WAN, and Zscaler. Build CI/CD... experience and/or alternative qualifications will be considered. Experience with Cisco, Meraki, Palo Alto, Netscaler, Zscaler...
infrastructure. This role requires hands-on expertise with Proofpoint (POD, TRAP, TAP, Email Security), Imperva WAF, Zscaler cloud... Imperva WAF for web application security. Implement and manage Zscaler security platform for cloud-based internet security...
, switches, Zscaler) and coordinate with Infrastructure and Security teams for escalated issues. Coordinate with vendors...
, and Problem Resolution 3+ years’ experience with MDM Systems (Mobile Device Management) 3+ years’ experience with Zscaler’s ZIA... Directory, OKTA (cloud), Microsoft’s Entra (cloud) directory platforms Zscaler’s ZIA and ZPA for secure remote access Large...
ticketing platforms Familiarity with AirWatch/Workspace ONE, Zscaler, or GlobalProtect Certifications such as CompTIA...
. Experience with technologies such as Fortinet, Cisco, Palo Alto, Meraki, Aruba, Juniper, Zscaler, or similar. Experience...