Description Empower AI is seeking a Service Desk Shift Supervisor (Request Fulfillment) to lead the daily operations of a Tier 0/Tier I IT Service Desk and external Knowledge Center supporting a Department of War agency with approximately...
Empower AI is seeking a Knowledge Center Escalation Coordinator to own the handoff between the external-facing Knowledge Center and the internal application resolver groups that support the mission applications (e.g., DISS, NISS, NBIS) of a...
Description Empower AI is seeking a Customer Support Technical Lead to serve as the Deputy Customer Support Lead for an enterprise IT Customer Support Technical Services program supporting a Department of War agency with approximately 13,...
Empower AI is seeking a ServiceNow Developer to lead application development on the enterprise IT Service Management platform (e.g., ServiceNow) for a Department of War agency supported by an enterprise IT Customer Support Services program....
Description Empower AI is seeking an Endpoint Engineer – MAC SME to engineer and sustain the MAC (macOS / iOS/ Jamf) endpoint systems and infrastructure on the NIPRNet, SIPRNet and JWICS (as available) enclaves of a Department of War agen...
Empower AI is seeking a ServiceNow System Administrator to administer and sustain the enterprise ITSM platform for a Department of War agency, working alongside the Government platform owner who controls production deployment. The administr...
Description Empower AI is seeking a Service Desk Shift Lead to lead the daily operations of a Tier 0/Tier I IT Service Desk and external Knowledge Center supporting a Department of War agency with approximately 13,000 internal users and t...
Description is seeking a VoIP Technician to install, configure, and provide Tier II resolution for enterprise Voice over IP services for a Department of War agency across NIPRNet, SIPRNet, and JWICS enclaves. The technician analyzes escal...
Job Description: GovCIO is currently hiring for an Exchange Network Administrator SME to manage secure network operations in support of the Naval Criminal Investigative Service (NCIS). This hybrid role is based in Quantico, VA and require...
Empower AI is seeking an IT Procurement / Purchasing Analyst to lead execution of IT materials purchasing support for an enterprise IT Customer Support Services program supporting a Department of War agency. Acting solely as a procurement a...