QBE, an Empower AI teaming partner, is seeking a Mobile Device Specialist to manage the full lifecycle of mobile communication devices for a Department of War agency supported by an enterprise IT Customer Support Services program. The speci...
Description Empower AI is seeking a Mobile Telecommunications Team Lead to lead a team of up to 7 specialists and technicians to manage the full lifecycle of mobile communication devices for a Department of War agency supported by an ente...
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Business AnalystWho We AreThinkTek LLC is a fast-growing Certified SBA 8(a) and Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in management and technology consulting for Federal Government modernization. We provide tai...
OSINT Analyst - Junior - TS/SCIQuantico, VATS/SCI Security Clearance Wiser offers innovative solutions to clients in the public, private, and government sectors. We combine technology and expertise to develop inventive solutions that delive...
Description Empower AI is seeking a Service Desk Shift Supervisor (Request Fulfillment) to lead the daily operations of a Tier 0/Tier I IT Service Desk and external Knowledge Center supporting a Department of War agency with approximately...
Empower AI is seeking a Knowledge Center Escalation Coordinator to own the handoff between the external-facing Knowledge Center and the internal application resolver groups that support the mission applications (e.g., DISS, NISS, NBIS) of a...
Empower AI is seeking a QASP / AQL Quality Analyst to own the Quality Control Program for an enterprise IT Customer Support Services program supporting a Department of War agency. The Performance Requirements Summary defines binding SLAs, X...
Empower AI is seeking a Tier II Remote Resolution Specialist to resolve escalated Tier II incidents remotely for a Department of War agency with approximately 13,000 users at headquarters, regional, field, and remote locations, so that desk...
Empower AI is seeking a QA / Test Engineer (ITSM Platform) to ensure the quality, security, and acceptance of applications, workflows, and dashboards delivered on the ITSM platform (e.g., ServiceNow), the Microsoft 365 / Power Platform coll...