Elite, Aura ContactCenter Experience on Call Recording Platforms. Skilled on VoIP troubleshooting and softphones... 2 and 3 support of telephony infrastructure and CallCenter Applications. Comply with the established voice system...
contact point for escalated calls beyond standard scope. - Train new employees and support staffing initiatives... verbal and written communication skills. - Leadership, coaching, and mentoring capabilities. - Advanced proficiency in call...
Elite, Aura ContactCenter Experience on Call Recording Platforms. Skilled on VoIP troubleshooting and softphones... 2 and 3 support of telephony infrastructure and CallCenter Applications. Comply with the established voice system...
of legacy callcenter systems to modern omnichannel platforms. You’ll work closely with cross-functional teams to troubleshoot... and implement skills-based routing for voice, chat, email, and SMS contactcenter technology. - Collaborate with the architecture...
knowledge / skills: Leadership of operations of ContactCenter/Customer Relations/CallCenter. CRM platform. Languages: Fluent... Center Manager to join their team. Position Title: ContactCenter Manager Division: ContactCenter Operation Team/Group...
, dental, 401(k), disability insurance, paid time off, and more. - Work-Life Balance: Work stays at the office—no on-call... in any of our 26 state locations. - Centralized Support: Our best-in-class support center allows you to focus on patient care...
of experience leading teams in Service Desk or CallCenter environments. - Advanced English proficiency;fluent Spanish... with CRM systems and contactcenter technologies. Schedule: Monday to Friday, 11:00 AM – 8:00 PM (initial training for two...
Desk or CallCenter environments. Advanced English proficiency;fluent Spanish and Portuguese. Strong organizational... mindset with proven success in driving team performance. Familiarity with CRM systems and contactcenter technologies...
working with U.S. healthcare or clinical environments - Background in callcenter, patient support, or telehealth... primary point of contact for patients, managing appointment schedules, care updates, and communication with the internal care...
Desk or CallCenter environments. - Advanced English proficiency;fluent Spanish and Portuguese. - Strong organizational... mindset with proven success in driving team performance. - Familiarity with CRM systems and contactcenter technologies...