. What You Need To Have To Be Considered - 2–3 years of experience as a Service Desk or CallCenter team lead/supervisor.... - Proficiency in CRMs and Service Desk/ContactCenter tools (e.g., ServiceNow, Avaya CMS Supervisor, NICE). - Intermediate...
in intake, customer service, callcenter, or administrative roles (U.S. law firm experience required). - Strong English... support in every interaction. About the role: As a Legal Intake Coordinator, you will serve as the first point of contact...
of experience in the collections sector or customer service callcenter. - Capacity for teamwork and effective communication...** We’ll be looking to you to contact customers to determine reason for payment delinquency and obtain payment commitment...
skills. Leadership, coaching, and mentoring capabilities. Advanced proficiency in callcenter tools and service standards... standards and deadlines. Update policy management systems to maintain data integrity. Serve as the contact point for escalated...
– for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every... and engineering expertise to creatively solve problems and achieve impactful results, always keeping the consumer at the center...
ContactCenter team, who helps our customers with everything from booking and managing reservations, to questions... hours day) - Location: Vicente Lopez, Buenos Aires - Able to work in a callcenter environment - Must be legally...
satisfaction by collecting, analyzing and resolving customer requirements through contactcenter operation. Analyze all the.... Preferred: Telcos, tech, consumer electronics- Specific knowledge / skills: Leadership of operations of ContactCenter/Customer...
– for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every... and engineering expertise to creatively solve problems and achieve impactful results, always keeping the consumer at the center...
skills. Leadership, coaching, and mentoring capabilities. Advanced proficiency in callcenter tools and service standards... standards and deadlines. Update policy management systems to maintain data integrity. Serve as the contact point for escalated...
Desk or CallCenter environments. Advanced English proficiency;fluent Spanish and Portuguese. Strong organizational... mindset with proven success in driving team performance. Familiarity with CRM systems and contactcenter technologies...