Meet, Outlook y Drive Conocimiento de sistemas de telefonÃa Genesys y Oracle a nivel usuario no excluyente se capacita...
Center como base (i.e. Genesys Cloude, NICE, AWS Connect, etc.). Experiencia comprobada en gestión de proyectos y liderazgo...
de herramientas: Teams, Excel, Google Meet, Outlook y Drive Conocimiento de sistemas de telefonÃa Genesys y Oracle a nivel usuario...
i.e. Genesys Cloude, NICE, AWS Connect, etc.. Experiencia comprobada en gestión de proyectos y liderazgo de equipos...
). Experiencia en Genesys y/o Salesforce (Deseable). Principales Responsabilidades: Liderar el equipo de Supervisores del turno...
de Contact Center: Genesys Cloud, Audicode, Cisco, Webex Contact Center. Desarrollo, mantenimiento y soporte de: IVR, Scripts... de Contact Center en Genesys Cloud, Campañas entrantes y salientes para clientes internos y externos. Diseño, mantenimiento...
(Grafana, Zabbix, Dynatrace o similares) Plataformas de call center (Genesys, Avaya o equivalentes) Microsoft Excel...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
best experiences for their customers and employees. Through Genesys Cloud, the AIâ€powered Experience Orchestration platform... success platforms such as Salesforce, Gainsight, or similarPreferred QualificationsExperience working with Genesys Cloud...
best experiences for their customers and employees. Through Genesys Cloud, the AIâ€powered Experience Orchestration platform... success platforms such as Salesforce, Gainsight, or similarPreferred QualificationsExperience working with Genesys Cloud...