and speak 60 languages. Since ****, we've become an industry leader in premium outsourced customer support and turned integral...
all marketed products. Responsibilities Establish standards and oversee the monitoring of outsourced processes, investigate...) of all outsourced processes and reliable document results. Proactively lead the identification of areas of process and technical...
monitoring of outsourced processes, investigate and lead the follow-up of discrepancies. - Lead the monitoring of supplier.... - Perform quality control (QC) of all outsourced processes and reliable document results. - Proactively lead the identification...
in B2B SaaS. Proven experience supporting enterprise customers, ideally in North America. Background in BPO or outsourced...
in BPO or outsourced support models is strongly preferred. - Confidence leading executive-level conversations and QBRs...
Establishes standards and oversees the monitoring of outsourced processes, investigates and leads the follow-up of discrepancies...) of all outsourced processes and reliable documents results. Proactively leads the identification of areas of process and technical...
- Handle month-end and year-end closings and reconciliations - Prepare payroll-related journal entries (payroll is outsourced...
services, managing outsourced providers, and supporting continuous improvement initiatives. By applying facility management..., cleaning, and general building services - Defining and overseeing the management of outsourced service providers, ensuring...
. Responsibilities - Establishes standards and oversees the monitoring of outsourced processes, investigates and leads the follow-up...) of all outsourced processes and reliable documents results. - Proactively leads the identification of areas of process and technical...
in BPO or outsourced support models is strongly preferred. - Confidence leading executive-level conversations and QBRs...