Outsourced is a leading ISO-certified offshore outsourcing company that provides dedicated remote staff to some of the... world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great...
and speak 60 languages. Since ****, we've become an industry leader in premium outsourced customer support and turned global...
. Since ****, we've become an industry leader in premium outsourced customer support and turned general with 8 hubs around the world. We treat our team...
new technologies, innovations, and outsourced development partner relationships for alignment with technology roadmap... of executive business leadership, outsourced development partners, and industry standards groups. Provides guidance and mentoring...
in either an internal or outsourced service desk operation. - Diploma or Degree in an IT related discipline or other IT Certifications... Preferred Qualification - 2-4 years previous experience in either an internal or outsourced service desk operation. - Solid...
in BPO or outsourced support models is strongly preferred. - Confidence leading executive-level conversations and QBRs...
.ResponsibilitiesEstablishes standards and oversees the monitoring of outsourced processes, investigates and leads the follow-up of discrepancies..., and permanent remediation actions.Performs quality control (QC) of all outsourced processes and reliable documents results...
in either an internal or outsourced service desk operation. Diploma or Degree in an IT related discipline or other IT Certifications... Preferred Qualification 2-4 years previous experience in either an internal or outsourced service desk operation. Solid...
in BPO or outsourced support models is strongly preferred. - Confidence leading executive-level conversations and QBRs...
, team lead, or player/coach role - Proven experience managing remote and outsourced engineering teams...