1 primary responsibility will be to resolve user-reported issues effectively while collaborating with higher-level... Position: - Resolve user-reported issues through various communication channels such as phone, email, or Slack. - Escalate...
training, mentoring, and performance feedback to team members.Collaborate with cross-functional teams to resolve complex safety...
for our residents and homeowners. You'll help navigate questions, resolve home-related situations, and coordinate solutions across teams...
Handling - Identify special provider requirements (such as provider-specific forms) and escalate as needed - Resolve missing...
outcomes of complex service files - Support SLA performance and proactively resolve bottlenecks - Lead follow-ups, updates...
Perform code reviews and provide guidance to junior MuleSoft developers Troubleshoot and resolve integration issues...
platform - Troubleshoot and resolve system issues, bugs, and performance bottlenecks - Participate in requirements gathering...
and working with other teams to resolve them. - Establish data quality standards and metrics: The data analyst/engineer.../engineer would investigate them to determine their root cause and work with other teams to resolve them. - Develop data...
production incidents, working closely with other technology teams in order to resolve business-impacting issues Develop...
and REST APIs - Understanding of contact center operations, metrics, and best practices - Ability to troubleshoot and resolve...