for performance. Analyze and resolve technical and application problems. Provide production support by identify root cause...
and resolve customer issues efficiently Maintain a polished, empathetic communication tone Escalations & Reporting – 25...
decisions â— Troubleshoot, debug and resolve software bugs â— Implement back-end APIs in Node.JS â— Work on our Ember SPA...
, and security - Troubleshoot and resolve issues in dev, testing, and production environments - Structure and maintain software...
, including accomplishing multiple tasks in an environment with interruptions. -identify, evaluate and resolve standard problems...
with Derivatives Back Office in order to agree daily settlements and resolve discrepancies. Work with Treasury to manage account...
Monitor bookings to ensure accuracy and follow up to confirm client satisfaction Resolve client questions or concerns...
on manual post-ticketing transactions - Resolve complaints coming from clients (not meta partners) - Tracking each incoming...
team to support requests, resolve issues, and drive long-term platform improvement. - Design, implement, and maintain...
, you will analyze data to support product decisions, create reports on performance, and collaborate with various teams to resolve...