Customer Support for DTC Company (US-Based, Remote) (Argentina)
: - Handle and resolve up to 140 tickets daily across all contact types (email, contact form, social DMs). - Deliver a high...
: - Handle and resolve up to 140 tickets daily across all contact types (email, contact form, social DMs). - Deliver a high...
work is delivered on time, on brief, and within budget. Identify risks, resolve blockers, and elevate challenges early...), and EAC (Estimate at Completion). Anticipate risks and blockers;proactively resolve issues or elevate as needed. Process...
applications leveraging full-stack development. Troubleshoot and Resolve: Analyze and resolve complex technical issues, ensuring...
: - Handle and resolve up to 140 tickets daily across all contact types (email, contact form, social DMs). - Deliver a high...
be complex) Directs others to resolve problems and/or conducts analyses (may be complex) Decision Making - Makes decisions...
. - Troubleshoot and resolve infrastructure and deployment issues. - Ensure system scalability, reliability, and security. - Provide...
requirements analysis and user testing and training Abilities - Strong capacity to analyze, synthesize and resolve issues...
. In this role, you will resolve technical issues and assist customers with service inquiries. Candidates must possess...
guidelines - Monitor bookings to ensure accuracy and follow up to confirm client satisfaction - Resolve client questions...
- Identify and resolve: - Lock contention - Vacuum / autovacuum issues - Connection pool saturation - Long-running... and resolve complex performance issues Nice to have - Experience in payments, billing, fintech, or financial systems...