of ServiceNow or similar ITSM platforms, including Change, Problem, and Incident Management modules ITIL certification preferred...
. Integrate compliance workflows with ServiceNow (e.g., indicator tasks, tracking, and closure) and maintain clear status... and how to operationalize them via NCM compliance reports. Proficiency with ServiceNow tasking or equivalent ITSM workflows to manage...
The Position You will be part of our Security Automation team designing and scaling process automation in ServiceNow.... You will build Service Catalog items and fulfill workflows, connecting ServiceNow to internal and external systems using Flow...
pipelines and integration with ITSM tools (ServiceNow, ADO, Jira). Strong troubleshooting and root cause analysis skills...
en herramientas ITSM (Jira Service Management, ServiceNow, etc.). Colaborar con el equipo de Ciberseguridad en auditorÃas de accesos... o SharePoint. Que cuentes con experiencia gestionando tickets en herramientas ITSM (Jira Service Management, ServiceNow...
(logs, metrics, traces). Experience integrating monitoring/observability with ITSM tools (ServiceNow, ADO). Ability...
Experience in ServiceNow Incident and Task Management Proficient communication and facilitation skills with the ability...
gates. Integrate ITSM and telemetry: define patterns for ServiceNow integration (incident/change automation, CMDB... of ServiceNow ITSM and integration patterns for automation and CMDB enrichment. Proficiency in scripting (PowerShell, Python...
and updated cybersecurity controls. Respond to technical tickets in ServiceNow, providing troubleshooting guidance and remediation.... Experience with ticketing platforms, preferably ServiceNow. Excellent written and verbal communication skills in English...
and independence requirements. What you’ll be doing: Responding to ServiceNow tickets with troubleshooting guidance..., and operations phases. Key skills: Cybersecurity knoewledge and awareness Experience using ticketing systems (ServiceNow...