Technology Support I
ITIL Framework Knowledge Experience with ServiceNow About Us: J.P. Morgan is a global leader in financial services...
ITIL Framework Knowledge Experience with ServiceNow About Us: J.P. Morgan is a global leader in financial services...
on experience of ServiceNow and SuccessFactors Other Requirements: Flexibility in working hours to accommodate multiple time...
-environment deployments;enforce security and compliance gates. Integrate ITSM and telemetry: define patterns for ServiceNow... in system architecture. Hands-on knowledge of ServiceNow ITSM and integration patterns for automation and CMDB enrichment...
, patching, and application deployment in segmented networks. Integrate automation workflows with ServiceNow (requests... (inventory strategy, playbook design, idempotent tasks, secrets handling). Working knowledge of ServiceNow and ITIL processes...
of ServiceNow (Snow BCM), information security, and high-availability environments. Background/Education in IT, Systems...
of ServiceNow or similar ITSM platforms, including Change, Problem, and Incident Management modules ITIL certification preferred...
. Integrate compliance workflows with ServiceNow (e.g., indicator tasks, tracking, and closure) and maintain clear status... and how to operationalize them via NCM compliance reports. Proficiency with ServiceNow tasking or equivalent ITSM workflows to manage...
The Position You will be part of our Security Automation team designing and scaling process automation in ServiceNow.... You will build Service Catalog items and fulfill workflows, connecting ServiceNow to internal and external systems using Flow...
pipelines and integration with ITSM tools (ServiceNow, ADO, Jira). Strong troubleshooting and root cause analysis skills...
(logs, metrics, traces). Experience integrating monitoring/observability with ITSM tools (ServiceNow, ADO). Ability...