client calls/emails, resolve issues, create support tickets, and route them to appropriate support staff. Onboarding... and internet) - Strong attention to detail - Creative, out-of-the-box thinker and problem solver - Excellent communication...
and on-budget delivery of customer automation projects. (Projects and Tickets) - Reduction in manual effort and errors..., Incident, Problem, Change, Knowledge, and Service Catalog;ability to configure and enhance out-of-box functionality...
On-time and on-budget delivery of customer automation projects. (Projects and Tickets) Reduction in manual effort and errors..., Knowledge, and Service Catalog;ability to configure and enhance out-of-box functionality. Strong integration skills using REST...
for billing in Utiliko and follow up on past-due invoices. Answer client calls/emails, resolve issues, create support tickets...) Strong attention to detail Creative, out-of-the-box thinker and problem solver Excellent communication skills (written and verbal...
, always thinking outside the box to complete the client journey. We have a strong team-based culture with training and development... tickets, guiding clients to the right place for support or follow-up Experience using Hubspot, Looker, Zendesk, JIRA, HTML...