Technical Account Manager
. Analyze support activity and SR trends for the assigned accounts ensuring SLAs are met, customer satisfaction is achieved...
. Analyze support activity and SR trends for the assigned accounts ensuring SLAs are met, customer satisfaction is achieved...
Responsibilities Monitor market trends and competitor activity, contributing to regular intelligence reports. Support ad-hoc...
to coordinate schedules and ensure quality matches. Monitor and log client and CAREGiver activity in the software system. Prepare...
by helping plan and coordinate communications, training, and office hours Perform monthly updates to CA time & activity reports...
posture of the company, and prepares activity and forecast reports as requested. Has thorough knowledge of company products...
/renewal focused Account Managers. Timely documentation within CRM / Marketing software of customer contact and activity data... condition, genetic information, membership or activity in a local human rights commission, status with regard to public...
appropriate systems, set expectations with customers and follow-up on an action item or activity needed to resolve a problem being...
Responsibilities Monitor market trends and competitor activity, contributing to regular intelligence reports. Support ad-hoc...
technologies. By selecting "Allow", you consent to the recording, use and sharing of your website activity by this website and its...
sales activity and revenue achievement, while creating satisfied and reference-able customers Managing industry events...