. The Opportunity Our customer base is expanding fast. Existing customers want to scale, and new customers are onboarding... with product and customer teams to align engineering with business needs. - Balance hands-on coding with guiding the team...
(Fully remote, async-first, DevTool SaaS, 32-40h/week, location: UTC+2 to UTC-4) Location: This is a FULLY remote... and async-first startup environment with inclusive benefits and full transparency about how we pay. What you’ll do As the...
Do - Respond to customer inquiries via live chat and email, maintaining our 1-minute average first response time. - Troubleshoot..., Engineering, and Customer Success to ensure a seamless customer experience. You’ll also gain exposure to the systems that power...
will be available to follow and comply with our clients' expectations. Customer acquisition is only the very first step in what must be a long...-term, scientifically engineered, and professionally directed strategy. The CSM will be assigned to several customer...
the company to the customer and the customer to the company in all sales-oriented activities. What's in it... Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program. - Connect...
families feel supported from first contact through trial and registration Billing support is a smaller portion of the role... outcomes and support KPI reporting tied to lead response speed, trials booked, and trial to enrollment conversion Customer...
’s market position. - Achieve financial growth, gain share of wallet. - Build key customer relationships, identifies business... improvement and aim at getting things right first time) - Maintain confidentiality, integrity, and safeguard PIPECARE trade...
Excellent verbal, written, and presentation skills Strong commercial acumen with a customer-first mindset Self-starter able... is focused on new business development within existing accounts, contract renewals, upsell opportunities, and delivering customer...
knowledge, and a people-first mindset to design digital experiences that spark innovation and transform the way businesses..., customer feedback, and iterative improvements. - Drive continuous enhancements across the entire technology stack, ensuring...
. The Role Our customer base is expanding fast, and AI is central to how we scale and deliver value. We're... to align ML work with customer needs and deliver features that drive business value. - Serve as a technical leader and mentor...