an important role in the Bank's Three Lines of Defense Framework, providing FirstLine of Defense for the Enterprise portfolio... on all technology risk domains, including Cyber Security, Data Privacy, Software Lifecycle Management, Patch and Vulnerability...
, you will be the firstline of contact for customers across multiple channels—phone, email, text, and live chat—helping them... in English, both spoken and written and are comfortable working with software tools and systems. You are reliable and organized...
an important role in the Bank’s Three Lines of Defense Framework, providing FirstLine of Defense for the Enterprise portfolio... on all technology risk domains, including Cyber Security, Data Privacy, Software Lifecycle Management, Patch and Vulnerability...
an important role in the Bank’s Three Lines of Defense Framework, providing FirstLine of Defense for the Enterprise portfolio... on all technology risk domains, including Cyber Security, Data Privacy, Software Lifecycle Management, Patch and Vulnerability...
What success looks like in this role: 'Responsible for providing the first-line of post-sales telephone technical... Responsibilities • 2nd Level telephone contact support • Respond to and resolve customer requests, in relation to software, hardware...
to applications, software, networks and hardware. Provide feedback to level I support line to guarantee all the procedures... a timely first call resolution rate. Provide first level triage and support for employees and employee computing systems...
to applications, software, networks and hardware. Provide feedback to level I support line to guarantee all the procedures... a timely first call resolution rate. Provide first level triage and support for employees and employee computing systems...
people and information across the energy value chain. Twenty years ago, we built the firstsoftware for gas plant accountants... energy ecosystem through cloud-firstsoftware, data standards, and integration. The trusted source of decision-ready data...
and new user training. The Customer Success Engineer, Level I provides initial front-linesoftware support for On Demand... and through email. Performs firstline triage support for OGsys on Demand clients answering basic questions and assisting clients...