-to-end customer experience—from first demo through long-term retention, expansion, and advocacy. This is a front-line... technical and product questions live with confidence and clarity Customer Support & Retention Serve as first-line support...
paid media campaign setup, optimization, and budget allocation in line with platform best practices. Ensure media buys... and attribution software to track paid media performance and overall business health. Develop mastery of internal tools to inform...
Job Function: Software & Cloud The role: Help Desk Analyst Bogotá| Hybrid Are you someone who enjoys solving... second level when they cannot be resolved in the first contact and follow up until closure. - Investigate, analyze...
Job Description: Why SoftwareOne? SoftwareOne and Crayon have come together to form a global, AI-powered software... develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software...
. What You Will Do As an Appointment Setting Specialist, you will be the first point of contact for potential clients. Your role is to respond quickly... interest into action while collaborating closely with our team to ensure a smooth, client-centric journey from the very first...
Why SoftwareOne? SoftwareOne and Crayon have come together to form a integral, AI-powered software and cloud... develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software...
years of experience building scalable applications Basic knowledge of software architecture Experience working...) Strong debugging and problem-solving skills Familiarity with UNIX systems and basic command-line operations B1+ English level...
II support to applications, software, networks and hardware. - Provide feedback to level I support line to guarantee... all available resources to ensure a timely first call resolution rate. - Provide first level triage and support for employees and employee...
and route incoming calls with warmth and efficiency. Deliver excellent first-line service: Greet customers via phone...Be the first voice clients hear, and the one they trust. We’re looking for a warm, professional, and detail-oriented...
business growth and captivate audiences. Job Description We are looking for a Technical Program Manager (L5) who is a first...‑line program leader responsible for driving execution across one to two engineering teams, ensuring predictable delivery...