) comprises the support of customers across different Business Units/Business Groups as needed, in line with contractual service... to regular operations. Technical Leadership & Expertise: Serves as the primary technical interface and first escalation point...
all scheduled maintenance activities, including software deployments, system updates, and hardware cleaning. Offer first-line... support for the SGS D-TECT® software and hardware, ensuring continuous system availability and performance. Perform...
all scheduled maintenance activities, including software deployments, system updates, and hardware cleaning. Offer first-line... support for the SGS D-TECT® software and hardware, ensuring continuous system availability and performance. Perform...
, horario rotativos BARRANQUILLA Salary: 4 Million COP monthly Summary: To provide firstline service desk support... to our client's employees, assisting them with hardware and software issues via phone, email, chat, or other communication solutions...
, you will contribute to providing first-line service desk support, managing hardware and software issues, and ensuring a high level... logging systems. Proficient troubleshooting skills for PC hardware and software. Background in incident management...
, horario rotativos BARRANQUILLA Salary 4 Million COP monthly Summary To provide firstline service desk support... to our clients employees, assisting them with hardware and software issues via phone, email, chat, or other communication solutions...
. In essence: you are the firstline of defense for technical problems, ensuring issues are resolved efficiently while keeping... involves troubleshooting hardware, software, or SaaS issues, resolving tickets, and escalating complex cases to higher-tier...
and essentially build a business line of your own. What You’ll Do Own a market — you will be focused on a specific industry based... business line inside the company. Global impact: Our SmartBox is trusted by customers worldwide, from small businesses...
and managing risks in line with the firm's policies and practices. Job responsibilities Analyze and breakdown complex business... mutually beneficial outcomes Assist in risk management by making informed decisions in line with the firm's risk management...
with firstline user support by guiding users through the necessary steps to restore functionality, o Troubleshooting hardware..., software and connectivity issues using remote access tools o Escalating complex issues to 2nd and 3rd level resolver teams...