: - Develop, implement, and manage comprehensive product and service improvement plans based on data-driven insights..., efficiency, and continuous improvement. - Manage and triage service level requests while maintaining strong relationships...
logs;and contributing to process and business technology improvement projects within areas of responsibility as requested...
, email, and website initiatives to identify areas for improvement and recommend next steps. Create highimpact visual and written content...
, and continuous improvement...
Prism, Automation Anywhere, Python RPA, or Rocketbot. - Familiarity with business process improvement initiatives...
, and severity. Collaborate with developers to confirm and validate fixes. Process Improvement Participate in grooming, sprint...
. - Drive customer reference-ability and continuous improvement of customer advocacy measures (e.g., Net Promoter Score...
dashboards, analyze large datasets, and identify actionable opportunities for improvement. - Ensure all campaigns follow TCPA...
leverage, scale faster, and raise standards. - Efficiency & Continuous Improvement: Always look for ways...
and communicates IT audit findings to management - Help identify performance improvement opportunities for assigned clients...