. - Background in operations, process improvement, service delivery, and quality. - Knowledge of methodologies such as Lean, Six... in driving continuous improvement across operations and service lines. This role focuses on optimizing processes, ensuring...
. - Background in operations, process improvement, service delivery, and quality. - Knowledge of methodologies such as Lean, Six... in driving continuous improvement across operations and service lines. This role focuses on optimizing processes, ensuring...
and more enjoyable. To do this, we lean into our culture as an organization – we win together, while serving... Profitability in Key Accounts. Customer service levels in Key Accounts. Alignment of Commercial and Business terms with corporate...
. Process Optimization Connect modern tools and automate repetitive tasks to ensure a lean, highefficiency department. 2.... Required Qualifications 1. Experience 3 years in Ecommerce or Marketplace customer service. 1 year in a leadership role recruitment...
improvement, service delivery, and quality. Knowledge of methodologies such as Lean, Six Sigma, TQM, Kaizen. PMP or Scrum... in driving continuous improvement across operations and service lines. This role focuses on optimizing processes, ensuring...
in terms of agility and efficiency through all areas involved: Supply Chain, Customer Service, D&L and 3PL. Inventory Control... are met. Analyze and track 3PL(s) SLAs, KPIs, assessments and results of the operation. Close collaboration with customer service area...
—from validating documentation and allocating operational resources, to providing maintenance support and driving self-service... tools to create self-service ecosystems and scalable communication channels. Complex Resolution & Stakeholder Management...
in terms of agility and efficiency through all areas involved: Supply Chain, Customer Service, D&L and 3PL. Inventory Control... are met. Analyze and track 3PL(s) SLAs, KPIs, assessments and results of the operation. Close collaboration with customer service area...
or service operations Proficiency in Excel, PowerPoint, and data visualization/management tools Experience with Lean, Six Sigma...-Hybrid Team Overview: As a CX Continuous Improvement Specialist in the Service Operations team, you will play a key role...
MES with other enterprise platforms (e.g., SAP, SCADA), and drives continuous improvement through Lean Manufacturing principles. This role... analysis, and operational accuracy Analysing and eliminating causes of system malfunctions Handling service requests...