Improvement Framework for all service operations. Responsibilities: Analyze operational data to identify trends and improvement... and implement initiatives to optimize processes and reduce waste. Provide training and support on Lean and Six Sigma methodologies...
in defining, monitoring, and improving indicators and processes for portfolio administration. Customer Service and Negotiation... with Internal and External Clients: Actively participate in negotiations and provide customer service support. Use of Digital Tools...
, technology, and AI to deliver a service experience that delights our clients around the world. The Strategic Initiatives... Responsibilities Partner with cross-functional teams to improve client experience, service standards and/or, operational efficiency...
, technology, and AI to deliver a service experience that delights our clients around the world. The Strategic Initiatives... Responsibilities Partner with cross-functional teams to improve client experience, service standards and/or, operational efficiency...
technology and exceptional client service. Zoe has raised a total of $45M in venture capital and is backed by Sageview Capital... PRs, sketching service boundaries, and unblocking gnarly database or performance issues. Product, Design, and Leadership...
technology and exceptional client service. Zoe has raised a total of $45M in venture capital and is backed by Sageview Capital..., improve them, and communicate trade-offs. You still enjoy reviewing critical PRs, sketching service boundaries...
service, logistics, IT). Ensure operational tasks are completed on schedule and according to SOPs. Escalate bottlenecks... service delivery, and ensure invoices are routed/approved. Monitor vendor SLAs and escalate issues. Cross-Department...
with the Service Experience team members, Product Support Engineers, Training, and other key stakeholders. Additionally... by measuring the impact of documentation efforts through various metrics and analytics. Partner with a Service Experience/GTM...
processes are effective. Collaborate with vendors to ensure timely post-implementation service delivery and operational... (oversight role, not hands-on). Lead the RFP and vendor selection process;manage contracts, service level agreements, scope...
, customer service, logistics, IT). Ensure operational tasks are completed on schedule and according to SOPs. Escalate... vendor communication, track service delivery, and ensure invoices are routed/approved. Monitor vendor SLAs and escalate...