entrepreneur and supported by a lean integral team, the business is profitable and scaling rapidly. The founder has identified... - Familiarity with construction or local service-based businesses - Experience managing remote or international teams...
proficiency and understanding of IT systems. - Manage and progress tickets in Jira Service Management, including triage, updates... desk software and remote control tools. - Experience working in Jira Service Management, or strong experience with similar...
Overview Lean Tech is a rapidly expanding organization situated in MedellĂn, Colombia. We pride ourselves... validation efforts - Enable self-service analytics through clear and well-structured reporting Requirements & Qualifications...
discipline in Jira Service Management, and a reliable escalation model through regional leads. You will oversee performance... with client stakeholders to improve service quality and user experience. While this is primarily an operations leadership role...
and calculations to enable reliable self‑service insights and consistent metric definitions - Establish and enforce people data... of state‑of‑the‑art learning resources, including our Lean Academy and online university (where you can get certificates...
structures. - Establish clear operational definitions for scope, roles and responsibilities, service boundaries, audit... discussions to ensure alignment between pricing structures, service design, and execution feasibility. - Ensure pricing...
to apply: End Date: March 20, 2026 (22 days left to apply)job requisition id: REQ-1000044301Customer Service Specialist (Assist Team...)We are seeking a highly skilled and experienced Customer Service Specialist to join our team! The successful candidate...
- Operational Excellence Certification - Six Sigma Black Belt and Design For Six Sigma - LEAN and Six-Sigma concepts & principles... in 15 countries in the Americas. It is composed of 7 service units. We offer an inclusive, positive work environment...
implementation assistance to developers of API-based solutions in LAC. - Support the projects to certify service providers... and interpersonal skills - Experience working with agile methodologies and continuous improvement mindset (Lean) - Experience working...
Company Overview Lean Tech is a rapidly expanding organization situated in MedellĂn, Colombia. We take pride..., and service requests - Perform invoice reversals, re‑submissions, and conduct related research - Maintain accurate documentation...