and presentations, maintaining organized digital and physical filing systems. Project Management: Assisting with or managing special... effectively. Nice to have: Knowledge of Power BI, Salesforce, and knowledge in Travel Management platforms such as Concur...
Data SystemsNice-to-Haves (Preferred): E-sourcing / Procurement Platforms, Basic Dashboards / Reporting Tools... end to end. Maintain and update supplier and product records within internal systems. Perform light reporting...
-oriented approach with sound judgment in high-pressure situations. Nice to have: Experience handling legal claims..., escalations. Background in EdTech, SaaS, or education environments. Familiarity with CRM tools, ticketing systems, and internal...
is required. Nice to Have: Familiarity with ticketing systems (e.g., Zendesk, Jira, ServiceNow). Basic understanding of cloud... platforms, file-sharing systems, UI Support of SaaS platform offerings. Interest in developing skills in APIs, JSON...
documentation, including integration guides, tutorials, and knowledge base articles. Nice to have Bachelor's degree... in Computer Science, Systems Engineering, Software Engineering, or a related technical field. Experience working in a fast-paced...
. Systems & Analytics: Operate HubSpot/Click Dimensions with Dynamics CRM;maintain campaign/source tracking. Build weekly... Number, Social Insurance Number, or the country's equivalent), is required before onboarding. Nice-to-Have Qualifications...
. Systems & Analytics: Operate HubSpot/Click Dimensions with Dynamics CRM;maintain campaign/source tracking. Build weekly... Number, Social Insurance Number, or the country's equivalent), is required before onboarding. Nice-to-Have Qualifications...
service to create efficient systems that drive measurable results. Our approach is grounded in technology, operational... excellence, and continuous improvement. We build systems and processes that help clients scale and operate more effectively...
service to create efficient systems that drive measurable results. Our approach is grounded in technology, operational... excellence, and continuous improvement. We build systems and processes that help clients scale and operate more effectively...
, NICE, Verint). Experience with ticketing systems and change management workflows. Ability to read and interpret call flow...-on experience with contact center platforms (e.g., NICE, Genesys, Avaya, Twilio). Experience managing IVR configurations, ACD call...