NICE - Actimize Support Engineer
resolution Assist with Customers request assistance via many channels including, phone, email, and various web contact methods...
resolution Assist with Customers request assistance via many channels including, phone, email, and various web contact methods...
, Brio) Additional Information: Contact center technologies, WorkForce Manager/Management, CRM or Business Intelligence...
resolution Assist with Customers request assistance via many channels including, phone, email, and various web contact methods...
–3 years of experience in a leadership role, preferably in backoffice or contact center operations. Proven track record...
–3 years of experience in a leadership role, preferably in backoffice or contact center operations. Proven track record...
the assigned project team, providing constructive feedback on performance. Serve as the primary point of contact...
resolution Assist with Customers request assistance via many channels including, phone, email, and various web contact methods...