: - Perform operational duties including application server health, service recycling. - Identify and resolve operational issues.... - Produce metric reports including daily production status. - Review Client support tickets and requests under service SLAs...
:00 a.m. to 7:00 p.m. Training L-V 8am a 6pm for 2 weeks. 🌍Site: Smart office center, Barranquilla. Requirements ✔️..., not required)(customer service, collections, legal assistant) ✔️ Required skills: Knowledge of company services, policies, and procedures...
teams to service clients efficiently and confidently. By managing call routing requests and coordinating updates..., telecom support, or call routing administration. - Hands‑on experience with contact center platforms (e.g., NICE, Genesys...
support environment. - Working knowledge of callcenter tools and telephony systems. Preferred Qualifications - Prior... Technical Support, Product Support Engineers or any other member(s) of the Center of Excellence. - Partner with Advanced...
preferred Must have at least 1 year experience as a Customer Service Agent or Representative in a CallCenter or BPO... - Customer service experience preferably in a callcenter environment - Exceptional phone etiquette with friendly demeanor...
or CallCenter environments. - Strong knowledge of the customer journey and a deep understanding of the customer voice... to join our Customer Care team. In this role, you will be responsible for delivering an extraordinary service experience by managing...
(callcenter experience preferred) - Commitment to our mission: deeply passionate about helping immigrants secure... exceptional client service - Return phone calls and reply to emails from leads promptly and professionally - Perform various...
. We offer an AI-powered, SaaS platform connecting Fresh, Center, eCommerce, and DSD department operations to deliver a simplified, smarter... to delivering exceptional customer service. With a strong sense of emotional intelligence, self-awareness, and a commitment...
as a Service team, focusing on Linux system administration for operational excellence in high-availability environments. Your role... is a plus. Experience in data center environments Familiarity with ticketing systems and change control processes Strong communication...
, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing... every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move...