operational duties including application server health, service recycling. Identify and resolve operational issues (e.g., batch... including daily production status. Review Client support tickets and requests under service SLAs. Resolve level 2 and level 3...
manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million... customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world...
and prioritizing urgent claims to meet our value proposition. What You’ll Bring 1+ years of experience in Customer Service or Call... that will welcome your unique contributions? If so, let's start the conversation. Iron Mountain is seeking a motivated Bilingual Customer Service...
is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people... every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio...
(i.e., application support, DBs and data center related issues). Document issues in customer support portal. Provide on-call off hour... duties including application server health, service recycling. Identify and resolve operational issues (e.g., batch failures...
(i.e., application support, DBs and data center related issues). Document issues in customer support portal. Provide on-call off hour... duties including application server health, service recycling. Identify and resolve operational issues (e.g., batch failures...
changes during scheduled maintenance windows Support for data center, campus, and video services All work... will escalate to on‑call and on‑site network engineers according to the defined escalation paths and procedures. IMPORTANT...
windows Support for data center, campus, and video services All work is to be performed remotely. When issues require... on‑site intervention or design/engineering changes, the offshore L2/L3 team will escalate to on‑call and on‑site network...
Location Onsite CallCenter Schedule Hours of operation 700 a.m. 700 p.m. Monday to Sunday Two split days off during the...Job Opportunity Legal Assistant We are currently looking for a Legal Assistant with customer service experience...
traceability. What Youll Bring A minimum of 1 year of experience in Customer Service or CallCenter areas. Strong knowledge...Iron Mountain is seeking a passionate Bilingual Customer Service Agent to join our Customer Care Closures team...