Customer Service Specialist (HelpScout Experience) - 100 remote (Colombia)
needed, and escalating as needed - Submitting the proper requests partners/vendors for support handoffs - Handling billing requests...
needed, and escalating as needed - Submitting the proper requests partners/vendors for support handoffs - Handling billing requests...
of their requirements. Coordinates and oversees the full account lifecycle, ensuring proper execution across all activities. Provides...
, ensuring optimal performance and capacity while maintaining proper integrations within the IT infrastructure. You will act...
, bonuses, and incentive schemes. - Ensure compliance with labor legislation and oversee proper payroll execution (including...
and email items received through the Social Media support mailbox, for accuracy of response and proper procedure handling before...
mentorship responsibility. - Prepare and maintain high-quality engineering documentation and design reports. - Ensure proper...
, ensure proper resolution - Demonstrate high ownership over Credit Risk assessment processes, their financial impact...
satisfaction Ensure issues are handled in a timely manner and follow proper escalation when needed Maintain an available status...
all pre-billing steps followed in the proper order. Responsibilities: - Prepares daily reconciliations and analyzes source...-related information, updates customer's invoicing, and ensures proper support documentation is included. - Creates...
prior to the official start of projects through planning meetings, helping all teams to develop strategies for proper...