Remote Guest Experience Specialist / Especialista en Experiencia del Huésped (Remote) (MedellÃn)
concerns, process refunds per policy, and handle resolution cases. - File and track damage claims ensuring proper...
concerns, process refunds per policy, and handle resolution cases. - File and track damage claims ensuring proper...
on discussion points and action items to ensure proper follow-through - Responds and follow up to stakeholder requests interfacing...
, and troubleshooting. Provides instruction and technical support to customer personnel in the proper handling and operating procedures...
and oversee the month-end process, ensuring proper reconciliation and closure. This role includes collaboration with auditors...
Automation Framework. Ensure Proper version control and configuration management of automated tests.Provide accurate estimates...
to process’ instructions. - To use and maintain the available technical tools (TMS, Share Point and others). - To keep proper...
other cross-sector units for the proper identification, elevation, and development of action plans for alerts as well as support... communications to key stakeholders about action plans and alerts review status. Partner with risk functions to ensure proper...
to achieve the set target. - Proper management of dealer and partner sales trackers. - Implement agreed plans for dealers...
on quality of service to ensure proper procedures are being followed - Complete Quality Assurance and coaching session reports...
- Ensure SLA compliance and proper documentation Education / Experience - Degree in Business Administration, Industrial...