office and customer-facing solutions that support the entire customer life cycle._ **Job Description**: A NiCE **Solution.... - Demonstrate expertise in integrating NiCE solutions with different types of Automatic Call Distributors (ACDs) and Private Branch...
(i.e., application support, DBs and data center related issues). Document issues in customer support portal. Provide on-call off hour... and with other team members. Ability to multi-task as required and provide rapid support in production. Must be able to provide on-call...
management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support... with different types of Automatic Call Distributors (ACDs) and Private Branch Exchanges (PBXs). Respond to RFIs/RFPs, addressing...
relationships. Sutherland Unlocking digital performance. Delivering measurable results Job Description: The Support... Technical Account Manager is a trusted advisor to clients and will provide both proactive and reactive support ensuring...
on-call off hour support and work during non-prime shift hours. Qualifications: 5+ years’ experience in Application... in production. Must be able to provide on-call off-hour support and work during non-prime shift hours Great English communication...
in rotational on-callsupport as required. Evaluation of new requirements and translation into robust system specifications... management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support...
(i.e., application support, DBs and data center related issues). Document issues in customer support portal. Provide on-call off hour... to provide on-call off-hour support and work during non-prime shift hours Great English communication skills (B2 or higher...
to day activities. In the Next GEN program, you will be able to support and learn from different areas of the organization... you will support activities like: · Resolve discrepancies with vendors and internal departments as needed. · Assist in generating...