are keen on driving great customer experience. They provide client support via PHONE/CHAT, assisting with client inquiries..., troubleshooting and general support. They respond to all client communication via phone or chat and provide client support regarding...
-standard office working hours for scheduled implementations or while on rotational 24x7 on-callsupport. Location(s): Bogotá... – Infrastructure Operations (Private Cloud/VMOPs) in Canada / Globally ensuring systems level support for production critical systems...
. 10-15+ years of experience in the BPO or Call Center industry and 5+ years in a leadership or client management role.... Experience in a technical and cloud services support environment is highly desirable. 2. Familiarity with customer care leading...
administration 8. Fulfill on-call duties in a support capacity Requirements: 1. Experience with the Microsoft development stack... support roles. They should also possess a strong background in programming .NET based web systems and be well-versed...
about helping our colleagues and clients succeed. What the day will look like Directly support our client organizations... of office tools (mainly Excel) Attention to detail How we support our colleagues In addition to our comprehensive benefits...
end-to-end guest journey, building a high-performing support team, and leveraging data to improve retention and engagement... Team responsible for guest support, VIP services, and reputation management. - Establish training programs to ensure...
of $75k - Work directly with AEs to build greenfield and territory accounts and generate pipeline. - Data quality support... of Salesforce.com or a similar CRM system required - Discipline to maintain high call volumes - Bachelor’s Degree...
- Preparing and performing sprint releases- Maintaining on-callsupport schedule- Team microservice's internal architectural...
. The ideal candidate will have strong problem-solving skills, experience in fast-paced call center environments, and the... support, ensuring a high level of satisfaction with our SaaS products. Manage customer accounts, addressing inquiries...
to join our Delivery Team. As a key contributor you will support and execute quality assurance tasks alongside the development team.... You will collaborate with cross-functional teams to understand requirements, create test assets and support both functional and user...