Shorelight— Technical Support Engineer Colombia About Us Shorelight is reinventing the international education... onboarding pipeline and ticket queues, and ensure that all requests are handled in accordance with Shorelight’s service delivery...
Automation, based in Colombia and reporting to the Global SOC Team Leader. You will provide monitoring, detection, protection..., opening a case/ticket which is assigned and presented to the customer. - Provide recommendation for additional remediation...
Shorelight— Technical Support Engineer Colombia About Us Shorelight is reinventing the international education... onboarding pipeline and ticket queues, and ensure that all requests are handled in accordance with Shorelight’s service delivery...
troubleshooting. Familiarity with phone, chat, and email/in-app ticket systems. Strong problem-solving skills and the... with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide personalized...
and as part of a team - Knowledge of IT support and customer service principles - Familiarity with ticket management systems... Technology Colombia Para más información consulta nuestra pagina web y revisa nuestras reseñas en Glassdoor ¡Te esperamos...
or service roles, especially with technical troubleshooting. · Familiarity with phone, chat, and email/in-app ticket systems... We Are: unifyCX is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican...
Automation, based in Colombia and reporting to the Global SOC Team Leader. You will provide monitoring, detection, protection... a case/ticket which is assigned and presented to the customer. Provide recommendation for additional remediation to the...
, especially with technical troubleshooting. Familiarity with phone, chat, and emailinapp ticket systems. Strong problemsolving... Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the...
or service roles, especially with technical troubleshooting. · Familiarity with phone, chat, and email/in-app ticket systems... We Are: unifyCX is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican...
troubleshooting. Familiarity with phone, chat, and email/in-app ticket systems. Strong problem-solving skills and the... with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide personalized...