and employees. Address employee concerns and suggestions regarding support areas (payroll, HR, IT, etc.) to ensure well-being.... Knowledge: Basic Microsoft Office skills. Preferred: Previous leadership experience in Customer Service for BPO. English: B2...
onboarding requests. Engage in testing of changes. Ensure changes are accurately implemented by IT partners and documented... into technical instructions for implementation. Collaborate with IT and Telecom Teams: Work closely with technical teams...
years of experience as a Supervisor, Team Lead, or a similar role in the healthcare industry, preferably within a BPO... eye for detecting team, employee risk before it becomes an issue Track record of building positive relationships...
find what this role is all about-the impact you'll drive, the challenges you'll tackle, and what it takes to thrive at Addi. If you're... to derechos de petición, PQRs, and acciones de tutela to meet legal deadlines without extensions or reliance on BPO services...
like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses... experience. At least 2 years’ BPO proven experience working in a supervisory role with the ability to collaborate with global...
users, businesses, and IT professionals. With a reputation for high-performance products and exceptional service, the... from each candidate and review/verify for complete accuracy Create IT and other help desk tickets in a timely manner - according to the...
, or equivalent in the BPO industry. Proficiency in English is crucial for success in this role. Responsibilities: Coordinate... proficiency in G-Suite/MS Office Great eye for detecting team, and employee risk before it becomes an issue Track record...
to journals, ledgers and other records. Responsibilities including working with the Migration Team on the transition of BPO..., such as procurement, finance, and IT, to streamline processes and improve communication and coordination. Provide guidance and support...
process non-compliance issue identification. Collaborate with respective supporting functions/departments (IT, HR, Facility... within 12 months of employment. Experience in the BPO industry working in quality, security compliance or delivery strongly...
related to compliance or risks encountered Follow IT Policy and Data Security guidelines Requirements: Advanced English... is required, preferably in a call center, BPO/KPO environment, and/or with fact-checking and fact-checking responsibilities Typing speed...