Position Summary: Horatio is seeking an enthusiastic and results-oriented Training Specialist with advanced English... and customers. This candidate will play a key role in supporting Horatio’s rapid growth by delivering solutions to improve...
Position Summary: Horatio is seeking an experienced Operations Manager to lead one of our dedicated healthcare teams...
Overview We are looking for a highly motivated Payments Team Lead requiring a minimum of 2+ years of experience in a supervisory or equivalent role. The ideal candidate must have proven, hands-on experience in customer support, payments, ...
We are looking for Automotive Technical Advisors to give technical support and troubleshoot complex issues to European cars. This role requires a deep understanding of automotive systems, excellent communication skills, and an advanced Engl...
across CX systems. The ideal candidate has a strong technical foundation, proven experience implementing Zendesk for complex..., or CX systems engineering. Bachelor’s degree in Computer Science, Information Systems, or a related field. On-site role...
Position Summary: The ideal candidate must have previous hands-on experience with process improvement and project management, advanced English, experience managing multiple channels, including chats, emails, tickets and phone calls, and m...
Position Summary We are seeking an IT Helpdesk Specialist who is highly proactive and service-oriented. In this high-visibility role, you will serve as the first line of defense for our employees, ensuring their hardware and software oper...
Position Summary As a Customer Success Manager at Horatio, you are the dedicated partner for our small to mid-sized... into actionable recommendations and partner with internal teams to implement improvements. Champion the client voice across Horatio...
Position Summary: To apply for a Team Lead position, you should have at least 3 years of experience as a Supervisor, Team Lead, or equivalent within the BPO industry. We are seeking an individual with hands-on experience in process improv...