Responsibilities Serve as subject matter expert for HR related inquiries through telephonic and multiple case management channels. Maintain a polite, helpful, and professional manner always. Provide superior customer service when respo...
Job Summary: The HR Services Specialist is a service focused individual contributor responsible for delivering superior customer service and providing quality and timely information to current and former associates (throughout their emplo...
Job Summary: The primary purpose of the Quality Support Analyst is to support key projects associated with Associate Care Center business process development and seamless customer experience. This includes responsibility for providing tim...
Responsibilities · Generate reporting in support of the Operations teams and overall program · Provide ad hoc reporting and analysis as requested by Operations · Identify and analyze program performance and process opportunity trends ...
Job Summary: The Operations Excellence Coach is responsible for providing guidance and coaching to the field operations team while conducting the Virtual Operations Excellence Review in franchise stores. The Operations Excellence Coach (O...
Responsibilities Duties will be performed by each individual depending on the assignment of Parallon workstreams and responsibilities: Solve the most complex revenue cycle challenges. Provide deep subject matter expertise and put it int...
Responsibilities Speaks with customers, and stakeholders in a pleasant and professional phone voice. Communicate appropriately and clearly with department leadership, co-workers, and customers. Perform all components of call proc...
Responsibilities Data Accuracy and Quality: Ensure data accuracy and integrity across all integrated systems and BI solutions. Define and track metrics related to data quality, such as error rates, completeness, and consistency. Se...