requests. · Addresses and resolves reported non-major incidents and requests;logs all incidents and requests in ServiceNow... information in ServiceNow to include troubleshooting steps, business/customer impact, and screenshots, if applicable. Meets...
) - Experience on tools like ServiceNow. **Education Requirements** - Bachelor's degree in business, Information Technology...
(ServiceNow) **Key requirements**: - Advanced English level both oral and written. - At least 5 years of experience in P2P..., Finance, Accounting, or related areas will be desired. - Support Tools (eg. ServiceNow) - German language will be nice...
, and partnership with architects - Azure DevOps, Agile/Scrum, Software Development Lifecycle, ServiceNow, Git development...
Contacting with users via phone chat and web, gathering all the required information on an incident or request as per ServiceNow... and ServiceNow tickets within agreed KPI. Logging incidents and service requests, containing all necessary information, received via...
, Tableau, Jira, ServiceNow, and other monitoring and troubleshooting techniques Additional Information Our benefits...
requests. · Addresses and resolves reported non-major incidents and requests;logs all incidents and requests in ServiceNow... information in ServiceNow to include troubleshooting steps, business/customer impact, and screenshots, if applicable. Meets...
working in Control Assurance or Risk environments. Experience creating queries and reports using RSA Archer and ServiceNow...
queries and reports using RSA Archer and ServiceNow. Familiarity with Kanban boards and Jira. Desired Competencies...
queries and reports using RSA Archer and ServiceNow. Familiarity with Kanban boards and Jira. Desired Competencies...