Technical Support Engineer – IC2 – Service Management
PREFERRED SKILLS Deep understanding of Java, JavaScript Working knowledge of ServiceNow Platform A fundamental...
PREFERRED SKILLS Deep understanding of Java, JavaScript Working knowledge of ServiceNow Platform A fundamental...
with ServiceNow, writing reports and analyzing data Working knowledge of Microsoft 365 administration (SharePoint administration...
of our systems. What You Will Do Bug Management: Analyze and prioritize bug reports submitted via JIRA and ServiceNow. Validate.... Tool Proficiency: Experience with JIRA, ServiceNow, GitLab, and Datadog. Familiarity with Confluence, Ballerina, Kafka...
the Problem Management process in a timely and prioritized manner. Work closely with ServiceNow developers to implement.... Experience with delivering and operating ServiceNow. Preferred qualifications: ITIL V3 Foundation certification. Certified...
, preferably ServiceNow. Ability to communicate clearly and effectively with business users to understand their needs and concerns...
, preferably ServiceNow. Ability to communicate clearly and effectively with business users to understand their needs and concerns...