Sr Manager, Sales
Overview: Responsible for attainment of sales goals (SLA & KPI) by region. Develops long-term sales strategies...
Overview: Responsible for attainment of sales goals (SLA & KPI) by region. Develops long-term sales strategies...
mandatory Í Deliver No Performance Parameter Measure 1 Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal...
Overview: Responsible for attainment of sales goals (SLA & KPI) by region. Develops long-term sales strategies...
) Track record of exceeding CSAT, SLA, QA, or operational KPIs Benefits Work From Home Training Development...
-paying customers as laid out by SLA Issue monthly statements to all customers Must Have: At least 1 -3 years of Accounts...
procedures, providing coaching/shadowing/training sessions. Comply with KPIs required: Productivity, QA, Adherence, SLA. Back...
. Prepare monthly and quarterly accruals. Ensure targets and expected deliverables are met according to the SLA guidelines...
Improvement Use analytics and operational KPIs (e.g., volume, cycle time, SLA performance, knowledge deflection/adoption signals...
time, SLA performance, knowledge deflection/adoption signals) to identify and deliver improvements. Drive continuous...
in commercial real estate or facilities management industry Knowledge of SLA management and escalation protocols Background...