Customer Success Technical Advisor
. Operational Excellence & Leadership Root Cause Strategy: Perform deep-dive root cause analysis (RCA) on complex issues...
. Operational Excellence & Leadership Root Cause Strategy: Perform deep-dive root cause analysis (RCA) on complex issues...
assessments, while facilitating incident investigations (RCA) and ensuring the effective implementation of corrective action plans...
CI initiatives at site. Lead, facilitate and coach Problem Solving (RCA/CA/PA) for the facility. Partner with Supplier... in Team Oriented Problem Solving (8D, A3, RCA/CA/PA tools, able to teach and coach). Prior experience leading/managing...
in customer complaints / escapes problem solving (RCA/CA). Perform verification audits to suppliers to ensure Corrective Action...
, change success rate, knowledge quality), ensuring corrective actions are executed. Review vendor RCA reports...
, change success rate, knowledge quality), ensuring corrective actions are executed. Review vendor RCA reports...
use of structured RCA methods to eliminate recurrence and validate effectiveness. You have demonstrated the ability...
are executed. Review vendor RCA reports and improvement plans;challenge quality and timeliness of deliverables and ensure...