platform and provide timely, fast-paced responses to clients via our Zendesk ticket system. You will also work closely... Use Zendesk and Jira systems to document the issue symptoms, steps to reproduce, basic triage findings, Engineering...
requirements Experience using helpdesk or support systems (e.g. Zendesk) Experience supporting audits or quality management...
with internal and third-party systems (CRM, CX platforms) Work with tools like Zendesk, Genesys, Intercom, Microsoft 365 Build... following are desirable but not required: Experience with CX platforms (Zendesk, Intercom, Genesys) Startup/scale-up...
: AbsorbLMS, Salesforce, Gainsight, Zendesk, Calendly, Zoom, Teams, Adobe Acrobat Are you ready to become an Absorber...
: Previous LMS/E-Learning experience. Technical documentation experience. Zendesk, MSSQL, Jira, Confluence experience... we use: Absorb LMS, Zendesk, Jira, Confluence, Zoom, MS Office Suite, MSSQL What we offer: Fully remote-first work...
Job Description Zendesk's mission is to make Customer Experience better - for every brand, every customer, every day... 125,000+ global brands that run on Zendesk, and to the internal teams who build the next generation of CX products on top of that data...
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the... and introducing innovative solutions to customers, deepening Zendesk's impact by aligning to our customers’ goals. This is a hybrid...
Job Description About the team At Zendesk, we truly believe that to build great products you have to have great.... We all own the product or service we work on and enjoy the impact we have improving it. Our mission is to elevate Zendesk...
service function, ensuring a proactive and results-driven environment. Manage the KPI framework within Zendesk, tracking team... sales goals. Technical expertise in Zendesk, including the ability to build reports, refine metrics, and manage platforms...
of Zendesk (or similar), moderation tooling/workflows, and productivity tools such as Jira. Critical thinking skills...