is responsible for providing incident, change request, and service request support to Application Management Services (AMS) customers... Monitor and process AMS customer problems and changes Process and resolve work classified as Level 2 and 3 issues Proactive...
is responsible for providing incident, change request, and service request support to Application Management Services (AMS) customers... Monitor and process AMS customer problems and changes Process and resolve work classified as Level 2 and 3 issues Proactive...
administrative support to the Senior Director of Managed Services Delivery in AMS & staff. The candidate works effectively...
will support business operations during AMS working hours, with a preference for candidates located in Mexico. Strong communication...
will support business operations during AMS working hours, with a preference for candidates located in Mexico. Strong communication...
. Ensure specifications meet business requirements while ensuring the respect of our guidelines. Work closely with AMS teams...
will support business operations during AMS working hours, with a preference for candidates located in Mexico. Strong communication...
Strong knowledge of modernization sub-domains such as AMS, SDLC transformation, Application Modernization, Mainframe...
) together with Key Account Managers (KAMs) and Account Managers (AMs) within the region. This role serves as the bridge... between product expertise in BUs and account teams, supporting KAMs and AMs with deep technical insight and industry knowledge. The...
Guide teams in investigations when a safety and regulatory incident occurs Use the AMS system to trigger alerts in the... event of safety and regulatory incidents Monitor AMS alerts to ensure timely resolution Design and implementation...