tools Additional Knowledge Experience in AMS or production support environments Ticketing tools (ServiceNow, Jira...
tools Additional Knowledge Experience in AMS or production support environments Ticketing tools (ServiceNow, Jira...
Strong knowledge of modernization sub-domains such as AMS, SDLC transformation, Application Modernization, Mainframe...
and challenge SAP/AMS vendors , including deliverables, KPIs, SLAs, and escalations. Act as the key SAP interface for Finance...
will be required to participate in AMS support projects. Basic Qualification Lead SAP Transportation Management Consultant: Bachelor... with the team. Expertise in SAP AMS support projects: L2 / L3 support, incident management, CMMi (desired) Good...
SE work to yield the greatest business value. Creates AMS governance strategies based on service contract terms. Works...
. Ensure specifications meet business requirements while ensuring the respect of our guidelines. Work closely with AMS teams...
Development Representatives (BDRs), Customer Success Managers (CSMs), Account Managers (AMs), Account Executives (AEs...
is responsible for providing incident, change request, and service request support to Application Management Services (AMS) customers... Monitor and process AMS customer problems and changes Process and resolve work classified as Level 2 and 3 issues Proactive...
is responsible for providing incident, change request, and service request support to Application Management Services (AMS) customers... Monitor and process AMS customer problems and changes Process and resolve work classified as Level 2 and 3 issues Proactive...