, trabajamos de forma cercana con marcas como Cisco, Microsoft, Avaya, etc.Actualmente, estamos apoyando a diversas compañías...
de trabajo. Enfoque en cumplimiento de metas y resultados. Conocimientos Manejo de plataformas de Contact Center Genesys, Avaya, Cisco...
preferente de ServiceNow o herramientas de tickets similares. Manejo deseable de herramientas de comunicación Avaya o CISCO...
/sirius -Conocimiento de herramientas de gestión de llamadas y/o workforce. Presence/avaya/talkdesk -Experiencia demostrable...
de herramientas de gestión de llamadas y o workforce. Presence avaya talkdesk Experiencia demostrable de al menos 2 años. Ingles...
, shrinkage, occupancy, service level. Manejo de herramientas WFM Genesys, NICE, Avaya, Verint o similar. Excel avanzado...
, shrinkage, occupancy, service level. Manejo de herramientas WFM Genesys, NICE, Avaya, Verint o similar. Excel avanzado...
**ABOUT AVAYA**:Businesses are built by the experiences they provide, and every day, millions of those experiences... are delivered by Avaya.Organizations trust Avaya to provide innovative solutions for some of their most important ambitions...
& knowledge**:- Experience in the functional design, implementation, testing and training across Verint and Avaya WFO products.... - Would typically have at least 5 years' functional experience across Verint and Avaya WFO products. - Strong understanding of contact...
for technical assistance. Manage VoIP Call Manager services (Cisco, Nortel, Avaya), including call routing, hunt groups, and audio...