solution in Portuguese, English and Spanish one or more language for all contacts Champion Brand Hearted behaviors... but not required For Mexico : High school diploma as a minimum;college degree in Tourism or similar preferred Experience : Previous call center...
technical knowledge and be able to communicate effectively to understand the problem and explain its solution.... They must also be customer-oriented and patient to deal with difficult customers. **Responsibilities** - Serve as the first point of contact...
Overview The opportunity Record to Report (R2R) Solution Architect Team is part of the Center of Excellence managing... an impact Solution Design and Implementation : Lead the design, configuration, testing, and support of SAP S/4HANA Controlling...
- Operations Management - SLA Management - MS Office - Operational knowledge of contactcenter platform and ITSM tool... - Advanced - Ticketing Tool - Advanced - MS Office - Advanced - Contactcenter platform operating skills - Expert - Contact...
technical knowledge and be able to communicate effectively to understand the problem and explain its solution.... They must also be customer-oriented and patient to deal with difficult customers. **Responsibilities** - Serve as the first point of contact...
for establishing and scaling Lab49's Delivery Center in the country. This role is critical to ensuring the successful growth... Define and lead the strategy for establishing Lab49's Delivery Center in Mexico. Own and implement operational processes...
plus. Strong territory and contact management skills Excellent consultative and solution-selling skills Working technical knowledge... the CRM for opportunities and contact management Submits standard sales metrics, such as, weekly forecasts, pipeline...
of the solution. Problems and concerns often involve dynamic and evolving situations, requiring the application of past... by clarifying the customer's complaint;determining the cause of the problem;selecting and explaining the best solution to solve...
, you will deliver strategic consulting, design, advisory services, market research, and contactcenter analytics that deliver insights...Summary We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled...
, you will deliver strategic consulting, design, advisory services, market research, and contactcenter analytics that deliver insights...Summary We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled...