Location: Mexico About The Company: The client is a global leader in unified communications, voice, contactcenter... as a service (UCaaS) and contactcenter as a service (CCaaS) platform, including Microsoft Teams, Webex, Zoom, Genesys, and many...
experience.Omnichannel / Microsoft ContactCenter experience.PCF Controls development.React experience.Azure Functions... experience. For very senior profiles, there is also the possibility to take on a solution leadership role, mentoring teammates...
with REST APIs. Previous experience in Telecom, SIP, ContactCenter, or Security. Experience with sales methodologies... of audience. Ability to build a deep understanding of a customer's communications needs and guide them to a technical solution...
a better future together! Role OverviewAs a CCaaS (ContactCenter as a Service) Value Consultant, you will be responsible for driving... be required.2 to 8 years of experience in consulting, customer experience strategy, or contactcenter transformation...
using various products and the FASTSIGNS Selling Solution System.Identify sales prospects and contact these using a "drill... both personal and business goals of expanding customer base in the marketing area. Work with the center's management and support...
, advisory services, market research, and contactcenter analytics that deliver insights to improve outcomes and value... intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.The global technology and services...
.Complete any necessary referrals requested by telephone contact for provider approval.Provide customers with product... solution.Meet established standards within all performance criteria.Attend any necessary training/meetings to be up...
DescriptionYou will support the Evaluation Services (EVS) Inquiry Center team in explaining assessment results... as a point of contact for our rated companies for their assessment-related questions.Ensure deadlines are respected, and high...
Strategy & Consulting - Global Network | SONG - Service - Cloud ContactCenter Project ManagerRole OverviewKey... deployments.Stakeholder Management: Serve as the primary point of contact for clients, internal teams, and vendor partners.Status...
, you will deliver strategic consulting, design, advisory services, market research, and contactcenter analytics that deliver insights...Summary We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled...