for establishing and scaling Lab49's Delivery Center in the country. This role is critical to ensuring the successful growth... Define and lead the strategy for establishing Lab49's Delivery Center in Mexico. Own and implement operational processes...
- Operations Management - SLA Management - MS Office - Operational knowledge of contactcenter platform and ITSM tool... - Advanced - Ticketing Tool - Advanced - MS Office - Advanced - Contactcenter platform operating skills - Expert - Contact...
technical knowledge and be able to communicate effectively to understand the problem and explain its solution.... They must also be customer-oriented and patient to deal with difficult customers. **Responsibilities** - Serve as the first point of contact...
Overview The opportunity Record to Report (R2R) Solution Architect Team is part of the Center of Excellence managing... an impact Solution Design and Implementation : Lead the design, configuration, testing, and support of SAP S/4HANA Controlling...
of the solution. Problems and concerns often involve dynamic and evolving situations, requiring the application of past... by clarifying the customer's complaint;determining the cause of the problem;selecting and explaining the best solution to solve...
, you will deliver strategic consulting, design, advisory services, market research, and contactcenter analytics that deliver insights...Summary We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled...
, you will deliver strategic consulting, design, advisory services, market research, and contactcenter analytics that deliver insights...Summary We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled...
If you're looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover... in an appropriate contact. Managed objects may include products, services, practices, service value chain activities, teams, individuals...
consulting, design, advisory services, market research, and contactcenter analytics that deliver insights to improve outcomes...Summary We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled...
Management. Desirable working experience at SSC (Shared Service Center) with end-to-end HR process understanding, having managed..., Think Cell, ...) and others. Stakeholder management, solution-driven, conceptual, strategic & analytical thinking, hands...