, ensuring on-time, on-budget outcomes aligned with client CX goals. Manage contactcenter infrastructure integrations: IVR, SIP.... Experience with contactcenter infrastructure: IVR, SIP, CTI, and omnichannel API integrations. Experience with bot analytics...
Specialist you will be the key contact for Peru clients as well as support them through continuously develop market insights...’s proprietary platforms (e.g., Unify+, Liquid Data, Intelligence Suite) to support client engagements and solution delivery...
and has high business impact. The Engineering PM will be responsible for delivering aspects of an Amazon Fulfilment Center (FC... Manager to take a high level of ownership and autonomy in leading the solution of complex problems in a fast-paced environment...
consulting, design, advisory services, market research, and contactcenter analytics that deliver insights to improve outcomes... Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology...
center of real agentic transformation - doing work that is open, portable, and built to last. We are building the future..., performance, and customer impact to ensure the development of the right solution, with client success at the forefront. Create...
focus. The ContactCenter Developer designs, builds, and supports contactcenter solutions that improve customer and agent... performance, continuous improvement, and alignment with business objectives. Key Responsibilities ContactCenter Development...
focus. The ContactCenter Developer designs, builds, and supports contactcenter solutions that improve customer and agent... performance, continuous improvement, and alignment with business objectives. Key Responsibilities ContactCenter Development...
. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contactcenter...Job Title: Dynamics 365 Customer Engagement Cloud Solution Architect Bilingual (Spanish-English...
. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contactcenter... transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers...
of their responsibilities and perform a variety of activities both front and backstage (first point of contact or transactional support... for register the interaction with the caller and tracking the solution via the ticketing system ServiceNow, when follow-up...