to implement the solution and ensure satisfaction. Using your technical tools, extensive training, and critical thinking, you'll... additional expertise. You'll be able to identify when customer contact is justified, and based on your research you'll...
technical knowledge and be able to communicate effectively to understand the problem and explain its solution.... They must also be customer-oriented and patient to deal with difficult customers. **Responsibilities** - Serve as the first point of contact...
**We help the world run better** The Client Delivery Manager (CDM) serves as primary point of contact for SAP Cloud... service/project delivery according to planned scope, budget, and milestones 2.3 Single point of contact for service...
- Operations Management - SLA Management - MS Office - Operational knowledge of contactcenter platform and ITSM tool... - Advanced - Ticketing Tool - Advanced - MS Office - Advanced - Contactcenter platform operating skills - Expert - Contact...
, you will deliver strategic consulting, design, advisory services, market research, and contactcenter analytics that deliver insights...Summary We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled...
to implement the solution and ensure satisfaction. Using your technical tools, extensive training, and critical thinking, you'll... additional expertise. You'll be able to identify when customer contact is justified, and based on your research you'll...
, scalable, AI-powered contact-center solutions on AWS. You will own design, build, and optimization of Connect instances... of telephony fundamentals (SIP, WebRTC, PSTN, codecs) and contact-center metrics. · Experience with REST/JSON APIs, OAuth/SAML...
, you will deliver strategic consulting, design, advisory services, market research, and contactcenter analytics that deliver insights...Summary We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled...
If you're looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover... in an appropriate contact. Managed objects may include products, services, practices, service value chain activities, teams, individuals...
consulting, design, advisory services, market research, and contactcenter analytics that deliver insights to improve outcomes...Summary We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled...