severity of risks and escalate complex or unresolved cases to the CSM team. Analyze churn patterns to identify key drivers...
Work You'll Do: As a Customer Success Manager (CSM), reporting to the Manager of Customer Success... strong customer relationships. The CSM role encompasses all aspects of relationship management, adoption, risk mitigation, and success...
and customer facing. Preferred Skills ServiceNow knowledge of the following products is a MUST: - CSM (Customer Service...
Training and experience in Agile practices Experience with high-growth stage companies Agile CSM, PSM or similar...
, Taxbra)Certified Scrum Master (CSM) certification required;additional Agile certifications (e.g., PMI-ACP, SAFe) preferred...
Job Description Infosys is seeking ServiceNow Developer Sr for ITSM, ITOM, CSM, FSM, FSO, HRSD.... This role requires... on complex ServiceNow ITSM deployments (including Incident, Problem, Change, Service Catalogue, Knowledge modules), HRSD, CSM...
and mitigation plans with CCOM/COM, Area SSU and CSM Lead, Contract Manager, CTS/Regulatory Affairs Proactively identifying...
will be required to perform a list of activities including, but not limited to: 1. Keep account records up to date in the CSM CRM system 2...
field. Certifications: o SAFe Agilist (SA) or other relevant SAFe certifications are highly preferred. o CSM, PMI-ACP...
de ServiceNow como ITSM, ITOM, ITBM, CSM, HRSD, SecOps, GRC, FSM, Application Development. Tener al menos una de las siguientes... certificaciones: CSA, CAD, CIS ITSM, CIS CSM, CIS HRSM, CIS Discovery, CIS Mapping o CIS VRM. Si estás buscando nuevas oportunidades...