. Advanced module expertise: ITSM, ITOM, SPM, HRSD, CSM, SecOps, GRC, App Engine Studio Experience • Minimum 3-5 years of hands...
Customer Success Manager (CSM) to join our team in Latin America. You will act as a functional expert of the TeamViewer.... Here are some common tasks you might find in a Junior CSM's job description: - Product Knowledge: Develop a deep understanding of the...
- Work with the CSM team to prioritize client needs and urgency - Recording leads accurately on a detailed Excel spreadsheet...
and in writing - PMP and/or CSM preferred...
(CSMs) to ensure customer satisfaction through service delivery planning and execution. Collaborate with the CSM to drive...
Provide functional consulting across Field Service Management (FSM), Source-to-Pay (S2P), Customer Service Management (CSM... consulting Strong hands-on experience in ServiceNow operations Deep knowledge of FSM, S2P, CSM, and ITSM modules Experience...
standups and case reviews with partners as needed Partner with other POD members across CSM and Professional Services...
, IntegrationHub, Service Portal, AngularJS, ITOM, SecOps, GRC, CSM, Flow Designer, CMDB, Discovery, Business Rules, MID Server, REST... in at least two of the following: SecOps/GRC, CSM, or ITOM (Discovery, Service Mapping). Mastery of Flow Designer for sophisticated...
Science License and Certifications - Preferred CSM - Certified Scrum Master - Enterprise, PMP - Project Management...
, or a related field. PMP / PRINCE2 certification preferred. Scrum Master certification (CSM/PSM) is a plus. Skillset Advanced...