requerido - Experiência: Reciente de al menos 2 años operando como Agente de Servicio a Clientes en Call Center en sitio, gestionando..., etc.) - Conocimientos: SAP CRM (deseable), CTI y Office - ACTIVIDADES:_ - Atención a clientes. - Seguimiento. - Resolución de problemas...
. Strong knowledge of call center operations, service workflows, and telephony/CTI systems. Experience managing cross-functional..., and delivering projects that enhance customer service operations across Salesforce Service Cloud, call center technologies...
in weekend/after hour on-call rotation to triage and/or respond to major incidents Skills Desired Communication Skills, Cyber...-Security Regulation, Cyber Threat Hunting, Cyber Threat Intelligence (Cti), Cyber Threat Management, Cyber Vulnerabilities...